CALYUNE (“CALYUNE,” “we,” “us,” or “our”) operates calyune.com (the “Website”). These Terms & Conditions govern your access to and use of the Website, including any content, features, communications, and shopping services we make available.

By visiting or using the Website, you agree to these terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Website. When you place an order, any additional policy or information displayed during checkout forms part of the agreement for that order.

You may use the Website only for lawful, personal purposes. You are responsible for information you submit and for maintaining the confidentiality of any account credentials if customer accounts become available.

You must not:

• interfere with the security, availability, or proper operation of the Website;
• introduce malicious code, attempt unauthorized access, or collect information about others without permission;
• use automated systems to copy, scrape, or overload the Website except where allowed by law; or
• use the Website or its content for fraudulent, misleading, or unlawful activity.

We may restrict access where reasonably necessary to protect CALYUNE, our customers, or the Website.

We take reasonable care to present product descriptions, dimensions, materials, colors, imagery, and availability accurately. Screens and lighting can display colors differently, and handcrafted or natural materials may have small variations.

Products and quantities may change without notice. We may correct errors or update information at any time. If a material error affects an order you have placed, we will contact you and provide an appropriate option, which may include reconfirmation or cancellation with a refund of amounts paid.

Prices are shown in the currency indicated on the Website. Applicable taxes, delivery charges, duties, or other fees will be shown or described before you complete an order where reasonably possible. International customers may be responsible for import charges imposed by their local authorities.

Payment is processed through the payment methods offered at checkout. By submitting payment details, you confirm that you are authorized to use the selected method and that the information provided is accurate. We do not guarantee that every payment method will always be available.

Placing an order is an offer to purchase. An automated receipt confirms that we received your order; it does not necessarily mean the order has been accepted. Acceptance occurs when we send an order confirmation or dispatch notice, depending on the checkout information provided.

We may refuse or cancel an order for reasonable reasons, including stock unavailability, an obvious pricing or description error, payment failure, suspected fraud, purchase limits, or delivery restrictions. If we cancel after receiving payment, we will refund the relevant amount to the original payment method.

Available destinations, delivery methods, charges, and estimated timeframes will be shown at checkout or in the Shipping Policy when shopping becomes available. Delivery estimates are not guarantees unless applicable law requires otherwise.

Delays may occur because of carriers, customs, severe weather, address issues, or other circumstances outside our reasonable control. We will take reasonable steps to assist when a delivery problem is reported. Your rights concerning delivery and the transfer of risk remain subject to applicable consumer law.

Returns, exchanges, refunds, and order cancellations are governed by the policy made available on the Website or during checkout at the time of purchase. Certain products may be excluded where permitted by law, including personalized, hygiene-sensitive, perishable, or final-sale items.

Nothing in these terms limits any mandatory cancellation, return, refund, warranty, or remedy rights available to you under applicable consumer law. Please contact us promptly if an item arrives damaged, incorrect, or materially different from its description.

Discounts, promotional codes, gift offers, and limited-time campaigns may have additional conditions. Unless stated otherwise, they cannot be exchanged for cash, combined, transferred, or applied after an order is placed.

We may withdraw or correct a promotion affected by error, misuse, or fraud, while respecting orders already accepted and rights required by law.

The Website and its content—including the CALYUNE name, logo, text, photographs, graphics, layouts, and other creative material—are owned by CALYUNE or used with permission and are protected by applicable intellectual property laws.

You may view and use the Website for personal, non-commercial purposes. You may not reproduce, modify, distribute, sell, license, or commercially exploit its content without prior written permission, except where the law expressly allows.

The Website may link to or rely on third-party services such as payment providers, carriers, social platforms, analytics tools, or other websites. Their own terms and privacy practices apply when you use their services. We are not responsible for third-party content or services that we do not control.

We aim to keep the Website accurate, secure, and available, but we cannot promise uninterrupted or error-free operation. To the maximum extent permitted by law, the Website is provided on an “as available” basis.

To the maximum extent permitted by law, CALYUNE will not be liable for indirect, incidental, or consequential loss arising solely from use of the Website. Nothing in these terms excludes or limits liability that cannot legally be excluded, including liability for fraud or other matters protected by mandatory law.

We may update these terms as our Website, services, or legal obligations evolve. The “Last updated” date at the top of this page shows when the latest version took effect. Material changes will apply prospectively unless applicable law requires otherwise.

These terms are governed by the laws applicable to CALYUNE’s operation, without depriving you of mandatory protections available in your place of residence. Before beginning a formal dispute, we encourage you to contact us so we can try to resolve the matter fairly.

For questions about these terms, email hello@calyune.com. Information about personal data is available in our Privacy Policy.